Privacy Policy – BestTrip

 

At BestTrip, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our website, mobile app, or services.

By using our services, you agree to the terms of this Privacy Policy.

 

1. Information We Collect

We may collect the following types of information:

  • Personal details: Name, date of birth, gender, passport/ID details, and nationality.
  • Contact information: Email address, phone number, billing/shipping address.
  • Booking details: Travel itineraries, flight and hotel preferences, special requests.
  • Payment information: Credit/debit card details, bank transfer information (secured and encrypted).
  • Technical information: IP address, browser type, device details, cookies, and usage data.

 

2. How We Use Your Information

We use your information to:

  • Process bookings, payments, and travel arrangements.
  • Provide customer support and communicate updates.
  • Verify identity for fraud prevention and security.
  • Improve our website, app, and services.
  • Send promotional offers, newsletters, or deals (you may opt out anytime).

 

3. Sharing of Information

We may share your information with:

  • Airlines, hotels, and travel suppliers to complete your bookings.
  • Payment processors and banks to handle secure transactions.
  • Service providers (IT, support, marketing) working with BestTrip under confidentiality agreements.
  • Legal authorities when required by law, regulation, or legal process.
  • We never sell your personal data to third parties.

 

4. Data Protection & Security

  • All sensitive data (such as payment details) is encrypted using secure technology.
  • We implement strict security measures to protect against unauthorized access, alteration, or disclosure of information.
  • Despite our efforts, no online system can be 100% secure. Users share information at their own risk.

 

5. Cookies & Tracking

  • Our website and app use cookies to improve functionality and user experience.
  • Cookies help us remember your preferences, track bookings, and show relevant offers.
  • You can disable cookies in your browser, but some features may not work properly.

 

6. Data Retention

We keep your information only as long as necessary for booking, legal, or accounting purposes.

After the retention period, your data is securely deleted or anonymized.

 

7. Your Rights

As a customer, you have the right to:

  • Access and review your personal information.
  • Request corrections to inaccurate or incomplete data.
  • Withdraw consent for marketing communications.
  • Request deletion of your personal data (subject to legal or contractual obligations).

 

8. International Data Transfers

Since we work with global travel suppliers, your data may be transferred outside your country. We ensure such transfers comply with applicable data protection laws.

 

9. Updates to Privacy Policy

BestTrip may update this Privacy Policy from time to time. Changes will be posted on our website, and continued use of our services means you accept the updated terms.

 

10. Contact Us

For inquiries, cancellations, or support, please contact:
Email: support@besttrip.com
Phone: +8809677443333